FAQ

About the Event

How long does it take to walk/run/etc? +

Running/walking on the beach is harder than you think, but we reckon it will take around an hour and a half (some people will be quicker, some will be slower)!

What time will we be setting off? +

The event village opens at 9am for warm up and registration. The Rowcroft Colour Rush 5k will start at 10am, followed by our legendary mass paint throw on the beach and an afternoon of live music including Buried Hedz, Kaizens and Rich Cottell.

Will there be t-shirts? What will be available to buy? +

There will be merchandise to buy including official Colour Rush t-shirts, sunglasses, head and wrist bands.

Can I buy merchandise after the event? +

If we have stock then yes! Just give the team a call and we can arrange for your items to be posted or sent to your nearest Rowcroft shop.

Everybody else in my team has had their rusher pack, where is mine? +

If you haven’t received your pack please contact the Events Team by emailing [email protected]. They will either be able to track your pack down or arrange for a replacement to be sent to you.

It’s three days before the Colour Rush and I haven’t got my Colour Rusher pack, what should I do?! +

It may be a little too late to post your pack out now, but please contact the Events Team by emailing [email protected] and they will arrange for you to pick your pack up on the day.  Just head to the help desk on The Den in Teignmouth on your arrival.

I’m dropping out, can I pass my place on to my friend/have a refund? +

Sorry you can’t make it to the Colour Rush.  Places are transferable up until Friday 27 April 2018, as in the terms and conditions; please contact the team to let them know of any change of details.

What should I wear? +

Your brightest whites of course!  But feel free to think outside of the box, perhaps come in fancy dress… the choice is yours.  Remember you will be pretty colourful by the end.  You will be running on the beach so please wear appropriate footwear and refrain from wearing flip flops or bare feet.

I’ve lost my participant number!! +

No worries.  On your arrival head to the help desk on The Den and they will arrange a replacement one for you. We don’t use timing tags but you should expect to receive your walker number in the weeks leading up to the event.

I’ve been given sponsorship money in a cheque made out to Rowcroft, what should I do with it? +

Enclose the cheque with your sponsorship money and we can bank it and add the amount to your final sponsorship total.

Will there be parking at the event? +

There will be dedicated parking for the Colour Rush Teignmouth from 9am to 8pm at Point Car Park, TQ12 8SY. This has been kindly supplied by Teignbridge District Council and Parking Services. However spaces are extremely limited and are on a first come, first serve basis. Please present your Colour Rush number plate at the entrance to the car park and the attendant will advise you of a space. Other nearest car parks include Eastcliffe, Lower Point and Quay road, which will be charged at their daily rates. However, we suggest that you car share or get dropped off where possible.

Fundraising

How do I set up an online donation page? +

  • Go to www.justgiving.co.uk
  • Click ‘Get Started’
  • Log in / create an account
  • Click ‘create your page’
  • Select ‘Rowcroft Hospice’ as your charity
  • Select ‘organised event’
  • Personalise your page with photos and text

How do I pay in my sponsor money? +

  • On the day: bring your sponsor forms and cash/cheques and you can pay it in on the day
  • Online: visit www.rowcrofthospice.org.uk/sponsorship
  • By credit card over the phone on 01803 217641, Mon-Fri 9am-5pm
  • By posting it to ‘Freepost RTKK-UJRJ-XBKS, Fundraising, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS’
  • By bank transfer using account number: 05977703 and sort code: 55-70-01, referencing ‘The Colour Rush 2018 sponsorship’
  • Please ensure cheques are made payable to Rowcroft Hospice, and please send us your sponsor forms to enable us to claim that all important Gift Aid.

Do I need to do anything to move my JustGiving sponsorship to Rowcroft? +

It is done for you automatically.  As long as you have selected Rowcroft as your chosen charity the funds will be automatically transferred into our accounts.  Once your page has closed we will calculate your final sponsorship amount and send you your official thank you letter.

I don’t want to collect sponsorship is there another way I can support Rowcroft? +

Yes, if you are over 18 you can set up a standing order/direct debit to make a monthly donation to the hospice

How do I set up a regular donation? +

It’s really easy! Just visit www.rowcrofthospice.org.uk/monthly-donation and sign up online or, if you prefer, you can telephone our dedicated care line number 01803 217416 and request a form is posted to you, which you then complete with your bank details and return to us.

I need inspiration? +

Follow us on Facebook! We’ll be posting lots of fun and creative ideas to help you with your fundraising.

Volunteering

I'm volunteering, but haven't heard anything about where or when I should arrive! +

A pack will be sent to you by mid-April detailing your role along with any other relevant information. If you still haven’t received this by Friday 20 April let the team know and they will arrange for the information to be sent to you.

Is there a dress code for volunteers? +

No, but make sure you dress comfortably and wear appropriate footwear, not sandals or flip flops. There is also a strong possibility you will get paint on you, how much is dependent on the role, but also the wind direction. It is suggested to bring a towel or something similar to sit on for when you’re driving home.

Will there be parking for volunteers? +

There will be dedicated parking for the Colour Rush Teignmouth from 8am to 8pm at Point Car Park, TQ12 8SY. This has been kindly supplied by Teignbridge District Council and Parking Services. However spaces are extremely limited and are on a first come, first serve basis. We suggest that you car share or you get dropped off at the event. There are also great public transport links into Teignmouth!

Other Rowcroft Events

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