Refund Policy

Donations

We are not usually able to give refunds for donations. But if you have made a donation in error, please contact our Fundraising Team as we may be able to refund the donation less any charges we have incurred.

Event registrations and ticket sales

We do not usually give refunds for these. Please refer to our published terms and conditions for the specific event/ticket sale and contact our Fundraising Team if you have any queries.

Rowcroft shops

Our shops have their own refund policies. Please contact the shops manager directly with any queries.

Our Fundraising Team can be contacted on 01803 217628 or email [email protected]

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