FAQ

When can I visit the Inpatient Unit? +

We don’t have strict visiting times in the Unit. Instead, we always try to be flexible to meet your needs, and those of the patient you’re visiting.

It is very helpful, however, if you could avoid visiting during meal times and other really busy periods, such as early in the morning. Try to arrive after 11am if you can. Family members are welcome to stay throughout the day and evening.

Please let our ward clerk know that you have arrived at the Unit. A nurse will then check that your loved one is feeling up to receiving visitors. Our first priority is always to our patient, so if they’re too tired, we may ask you to return later.

Is there parking available? +

Yes, we have a free car park for visitors.

What should I do about food? +

While we can’t provide meals for visitors, you’re always welcome to bring food in.

There’s also a dining table in the lounge, so you can sit down to eat as a family.

Can I stay over? +

We do have a family room with sofa beds, which is available in certain circumstances.

If you want to stay over, please speak to a member of the nursing team in advance, so that they can arrange fresh bedding.

If you have any more questions, please give the Inpatient Unit a ring on 01803 210800.

72 Hospitality Volunteers
5000
cups of tea served to patients and their families by our 72 hospitality volunteers
39 Volunteer Receptionists
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volunteer receptionists provide a warm welcome to vistors

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